Shipping & Returns

Shipping Policy

We strive to deliver your Mavirina products as quickly and efficiently as possible.

Processing Time: All orders are processed within [3-5] business days.
Delivery Area: We currently ship to all addresses across the United Kingdom.
Shipping Updates: Once your order is dispatched, you will receive a confirmation email with tracking information.
Support: If you have any questions regarding your delivery, please contact us at support@mavirina.com.

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If things don't go as planned, here is how we can help:

14-Day No-Questions-Asked Returns In compliance with UK consumer rights, you have 14 days from the date of delivery to return your product for any reason. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Exchanges & Quality Issues If you wish to exchange a product (e.g., due to sizing issues), we aim to resolve this quickly with our suppliers at no extra cost to you.

Process: To request an exchange, please email support@mavirina.com.
Requirement: You must include photos showing the size/labels or the specific issue with the product.
Resolution: Once we verify the photos, we will coordinate with our supplier to send you a replacement product free of charge.

How to Start a Return or Exchange Please send an email to support@mavirina.com with your order number and the details of your request. Our team will provide you with the necessary instructions and the return address.